Privacy Policy

1. Information We Collect

• Account information: username, email address, and a securely hashed password.
• Verification information: legal name and date of birth, collected only when you submit identity verification ahead of your first redemption.
• Gameplay & transaction data: game sessions, wallet balances, purchase requests, and redemption history.
• Technical data: IP address and request metadata, used for rate-limiting, fraud prevention, and troubleshooting.

2. How We Use Information

We use this information to operate the site, verify your age and identity before a redemption, prevent fraud and abuse, process purchases and redemptions, and respond to support requests. We do not use your information for purposes unrelated to operating PlayRollWin without your consent.

3. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the site (such as hosting and infrastructure providers), and when required by law, legal process, or to protect the rights and safety of PlayRollWin, its users, or the public.

4. Data Retention & Security

We retain account and transaction records for as long as your account is active and as needed to comply with legal obligations. We use industry-standard measures to protect your information, but no system is 100% secure.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting Support@playrollwin.com. We may need to retain certain records (such as verification and transaction history) as required by law.

6. Children's Privacy

PlayRollWin is not intended for anyone under 18, and we do not knowingly collect information from anyone under 18.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of PlayRollWin after changes take effect constitutes acceptance of the revised policy.

8. Contact

Questions about this policy can be sent to Support@playrollwin.com.